General Dynamics Information Technology Senior Network Engineer in Arlington, Virginia
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
No Suitability Required
The Enterprise Operations and Security Services (EOSS) project supporting the Army National Guard is seeking a highly motivated Senior Level Network Engineer providing Tier III Wide Area Network Operational Support. The ideal candidate will have a solid, practical understanding of the OSI layer model to include the technologies and protocols used throughout layers 1-7. They will also have experience in engineering design and implementation to include configuring, implementing, troubleshooting and supporting networking and security appliances.
The candidate will be responsible for network operational monitoring, fault identification and isolation; initiation of corrective action(s) to network outages, degradations, security vulnerabilities, latency, and access to internal/external network resources; drafting and execution of Requests for Change; administrative maintenance and STIG compliance of various network devices to include but not limited to supporting Cisco/Brocade Routers, Switches and Firewalls, and Palo-Alto/IPS.
Additional Desired Experience
Monitoring Tools - Solarwinds and Info vista
JRSS Network Infrastructure and Joint Management System (JMS) experience
Experience with Cisco AnyConnect
SIPRNET infrastructure and Type 1 Encryption Devices
Experience implementing Security Technical Implementation Guide (STIG) configurations on routing / switching / policy enforcement point (firewall / IPS) hardware
General duties include :
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization efforts;
Undertaking data network fault investigations in local and wide area environments with the incorporation of information from multiple sources as they troubleshoot;
Securing network systems by establishing and enforcing policies, and defining and monitoring access;
Supporting and administering firewall appliances in accordance with DoD and industry standard IT security policies;
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations;
Reporting network operational status by accurately gathering and prioritizing information to be analyzed or disseminated;
Upgrading data network equipment to the latest stable firmware releases;
Configuring routing and switching network troubleshooting and resolution
Configuration of firewalls, routers and switches.
Supporting on-site engineers and remote support to end users/customers during network device installations;
Troubleshooting remotely and performing fault finding if issues occur upon initial network device installations;
Communicating with customers via email and phone for initial requirements capture.
Follow best practice ITIL process, seeking continuous improvement of systems and processes; acting proactively to identify areas for improvement
Record and track support incidents and requests via accurate and up to date work log entries; escalate if necessary, and work with appropriate stakeholder until ticket is resolved. Test fixes to ensure that problems have been adequately resolved.
Brief management on network status, incidents, and network operational picture
Current knowledge and understanding of industry technology
Recognition of the importance of customer focus and/or of serving the needs of the end user;
Excellent communication skills, particularly the ability to communicate with staff who are not technically trained;
Proficiency with taking on a variety of tasks while maintaining attention to detail;
Analytical and problem-solving abiliy;
Possess teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization;
Possess organizational skills and the ability to effectively prioritize workloads.
Clearance : Secret
Certifications : (ITIL v3 Foundation, Security+, CCNA or equivalent)
IAT II 8570 Compliant (Information Assurance certification with continuing education; relevant computing environment certification)
Travel up to 25% required
5 years of related work experience in progressively complex network environments
Salary: 100,000 to 110,000
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA VA Arlington - 111 South George Mason Dr (VAC292)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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