General Dynamics Information Technology Hardware Support/Maintenance Technician in Charlottesville, Virginia

Job Description

Contract: I2TS3

Position Title: Sr Technician, Systems – Hardware Support/Maintenance Technician (L2)

Location: Charlottesville, VA

GENERAL SUMMARY:

GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Principal Duties and Responsibilities:

  • Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services

  • Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions

  • Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)

  • Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware

  • Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel

  • Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock

  • Provides technical assistance to responding field service personnel

Skills / Experience:

  • Knowledge of the principles, methods, and techniques used in information system troubleshooting and support

  • Knowledge of related hardware and software

  • Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success

Certifications:

  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

  • Required Security Environment Certification: CompTIA Security+ CE or equivalent

  • Computing Environment (CE) Certification: MTA 98-349, Windows Operating System Fundamentals

Security Clearance:

  • TS/SCI required

Additional:

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

  • Travel may be required in support of customer’s mission requirements.

Education

High School Diploma/GED with 8-years of experience, or Associate’s Degree with 6-years of experience, or Bachelor’s Degree with 4-years of experience, or Master’s degree with 2-years of experience

Qualifications

5-8 years of directly related experience supporting information systems operations.

#ISDCJ #defensehotjobs #Dpost

#cjpost

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. #I2TS3 #CJPOST #CJOBS #DPOST

Job ID2018-49988

Number of Positions1

Job FunctionInformation Technology

Security Clearance LevelTop Secret/SCI

Full/Part TimeFull Time