General Dynamics Information Technology

Req ID: RQ178815

Type of Requisition: Expatriate

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Help Desk

Skills:

Computer Hardware,Hardware Support,Microsoft Windows

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Client Systems/Hardware Support with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Systems/Hardware Support joining our team to perform asset management, warehouse and logistics support activities in support of Enterprise and AOC networks and systems.

HOW A CLIENT SYSTEMS/HARDWARE SUPPORT WILL MAKE AN IMPACT

● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

Provide Equipment Control Officer (ECO) support IAW AFMAN 17-1203, Information Technology Asset Management;

Establish, manage and maintain equipment accountability (inventory/positive control) to include the tracking of assets from initial acquisition, during removal/replacement/repair, and through final disposition;

Ensure accounts are inventoried to validate the possession, location and quantity of accountable assets annually, and conduct out of cycle inventories as required;

Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;

Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;

Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;

Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;

Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;

Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for equipment and software;

Analyze and recommend updates, enhancements or replacements to extend the life or improve reliability of equipment;

When property is identified as excess and unserviceable, report the property to the appointed government representative for disposition instructions;

Prepare assets for and assist with asset final destruction and disposal;

Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;

Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);

Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; report discrepancies to government technical representative;

Support equipment, material and supply receiving activities to include inspecting shipments to verify the type, quantity and condition of items received match invoice or shipping documents;

Support packaging, palletizing, shipping, transporting and transferring of equipment, material and supplies, to include preparing and processing required shipping, property transfer and customs documentation;

Maintain a record and inventory of stored non-accountable bench stock equipment, material and supplies;

Perform periodic inventory of bench stock items, assist with replenishment and reordering actions for low bench stock items, and restock assets, as required;

Assist with production work centers with technical support and O&M activities identified in PWS paragraph 3.3 (and subparagraphs), as required; and

Develop and submit inventory and ad-hoc reports, as required by the government.

Add, move and change client hardware and software to meet end user data, voice and video needs;

Provide system support to clients operating on the network/domain;

Configure client level software, modify software configuration, and perform basic configuration management functions;

Notify the unit Equipment Custodian of any hardware relocation and equipment problems;

Obtain an implementation checklist from the theater NOSC, NCC, or FSO before installing any equipment;

Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;

Periodically review the organization's needs for computer resources and validate computer equipment requirements the unit Equipment Custodian submits;

Promote user awareness concerning unauthorized or illegal use of computer hardware and software;

Implement client workstation software patches, security fixes, and service releases according to local instructions;

Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;

Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software; and

WHAT YOU’LL NEED TO SUCCEED:

● Education: Associates Degree or 2+ years experience

● Required Experience: 2+ years of related experience

● Security Clearance Level: Secret

● Required Skills and Abilities: Security+ CE

● Location: On Customer Site

●US Citizenship Required

GDIT IS YOUR PLACE:

● Full-flex work week to own your priorities at work and at home

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely hourly rate for this position is between $20.98 - $25.71. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.