General Dynamics Information Technology

Job Information

General Dynamics Information Technology TSS Operations Portfolio Leader in Rensselaer, New York

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret

Job Family: Business Operations

We are GDIT. We build cutting-edge applications for the most complex government, defense, and intelligence projects across the country. Bring your creativity to help us find solutions to complex problems and play an essential part in preparing our nation for the future.

At GDIT, Our People are our differentiator. As the TSS Operations Portfolio Leader for Technology Shared Services (TSS) , you will hold both the leadership and management roles overseeing project management and transition office, business operations, and business process management teams. In addition, this position supports the organizational leadership team in overseeing, managing and using the entire life cycle of initiatives to achieve the organization’s goals and objectives; acts as the primary resource for senior executives for communications, and for reporting the state and performance of initiatives within the operations portfolio; identifies, prioritizes and coordinates project and program resources engaged with all or many of the initiatives within the project portfolio.

Primary Responsibilities and Activities

  • Define and develop a portfolio management structure including process, heath-check reviews, frame works and metrics. This includes:

  • Demand management and strategic alignment of projects and programs

  • Portfolio categories and criteria

  • Evaluation, selection and prioritization

  • Execution, tracking and measuring the achieved results

  • Create rules of engagement for proposals, program transition or startup, program execution and program closure.

  • Create governance structure to align portfolio to organization polices, procedures and standards. practices.

  • Conduct regular portfolio reviews with senior business and IT executives. Expected outcome is continuous improvement on portfolio performance..

  • Lead reviews and health checks of troubled programs or Provide corrective action plan and potentially drive to resolution.

  • Resolve organizational issues and provide oversight to resolution.

  • Ensure and balance the availability of the required skills and competencies across project and program teams within the project portfolio, as mandated and resourced by leadership.

  • Direct the development and maintenance of communications and reporting about the project portfolios, their contents and the performance of individual initiatives to stakeholder and governance council(s), the steering committee and senior executives.

  • Direct the creation and maintenance of the required portfolio documentation and artifacts.

  • Support and advise executives on actions required to balance the portfolio of existing assets and services.

Required Education:

Bachelor’s or Master’s degree in computer science, information systems, business administration or related field, or equivalent work experience

Required Experience:

  • Fifteen or more years of experience in IT and business/industry

  • Seven to 5 years in diverse roles with increasing leadership responsibilities across major projects and programs

  • Demonstrated experience in managing “upward” among senior leadership

  • Demonstrated experience in leading diverse teams

Required Knowledge and Skills:

  • Exceptional leadership skills, with the ability to develop and communicate the portfolio objectives, inspire and motivate staff, and maintain alignment with business strategy.

  • A high degree of astuteness and the ability to use the informal power structure of the organization to overcome obstacles and achieve portfolio success.

  • Excellent verbal and written communication skills, including the ability to explain and “sell” the portfolio goals and objectives to the business and to technical leadership.

  • Strong business acumen, including industry- and domain-specific knowledge of the organization and its business units. Familiarity with industry trends and innovation, and how other organizations are using them to drive digital business.

  • A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of business and technical audiences, as well as temperaments and personalities.

  • Influencing and negotiation experience and skills in an environment with high competition for resources.

  • Excellent analytical, conceptual strategic planning and execution skills.

  • Ability to develop portfolios and deliver them against business and resource constraints.

  • Familiarity with the use of reporting tools to monitor portfolio activities and analyze portfolio performance.

Required Competencies and Key Behaviors of the TSS Operations Portfolio Leader

  • Competency

  • Key Behaviors

  • Leadership

  • Champions TSS goals and objectives organization wide

  • Mobilizes others within and outside the TSS to support and enable change efforts within individual projects/programs

  • Inspires, motivates and guides team members

  • Fosters commitment, team spirit, resilience and trust

  • Allocates team roles and accountabilities

  • Manages conflict swiftly toward a win-win solution

Business Acumen and Knowledge of the Organization

  • Collates information on the organization’s direction, goals and strategy to determine how the portfolio can best add value to the organization and achieve its objectives

  • Makes decisions and recommendations that are clearly linked to the organization’s strategy and goals, reflecting an awareness of external dynamics

  • Has the resilience to manage over a long time frame, ensuring optimum performance and buy-in levels throughout

  • Resolves issues rapidly and in a context-driven manner

Influencing Others

  • Communicates TSS objectives and purpose in a persuasive manner that builds support, agreement or commitment

  • Takes actions that directly or indirectly influence others to create portfolio buy-in, gain trust, and motivate others or win concessions without damaging relationships

Strategic Planning and Thinking

  • Develops TSS structure and plans that meet the needs of the organization

  • Applies external and internal factors to portfolio formulation and development

  • Considers:

  • Business priorities, strategies and goals

  • Industry trends

  • Economically viable portfolio approaches

Building Relationships

  • Solicits advice, support, championship, sponsorship and commitment to portfolio success across the organization

  • Procures and maintains support from key stakeholders in the organization to deliver portfolio value and outcomes

  • Builds formal and informal professional networks, and extends these networks within, across and outside organizational boundaries

Results Orientation

  • Sets challenging goals and achieves them

  • Resolves cross-project dependency issues and problems among project and program managers swiftly

  • Sets appropriate standards for portfolio execution

  • Ensures that results are achieved throughout the portfolio life cycle


Opportunity Owned


401K with company match

Customizable health benefits packages

Internal mobility team dedicated to helping you own your career

Challenging work that makes a real impact on the world around you

Full-flex work week

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This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Florida, Montana, Tennessee, Texas, or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.