General Dynamics Information Technology Service Engineering Lead (Shift) in Reston, Virginia

Clearance Level Must Currently Possess:

Top Secret w/SCI eligibility

Clearance Level Must Be Able to Obtain:

Top Secret SCI

Suitability:

Polygraph

Job Family:

Systems Administration

Job Description:

The Microsoft Azure platform is comprised of a large global portfolio of more than 100 data centers and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.​

GDIT has partnered with Microsoft in support of Microsoft’s Secure Operations Center (SOC) that provides end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of three teams: Livesite, Network Management, and Customer Reported Incidents. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365.The services will be operated from two Microsoft SOCs in Redmond, WA and Reston, VA , with the penultimate goal of supporting all US Government environments from the same SOC.

GDIT is looking for a Service Engineering Lead that holds TS/SCI with Poly clearance for a position located in Reston, VA.

Essential Job Functions :

  • Demonstrated experience diagnosing/debugging faults in complex services or distributed systems

  • Working knowledge of enterprise network gear including routers, switches, and load balancers

  • Working knowledge of enterprise routing protocols and IP subnetting

  • Experience using common diagnostic tools like Netmon, WinDBG, and Wireshark

  • Experience with PowerShell, SQL, and Python scripting

  • Able to diagnose and mitigate faults

  • Able to identify and drive recovery levers with feature teams

  • Able to communicate effectively through written and oral English

  • Able to interact with external customers & partners on behalf of Microsoft

  • Ability to perform work under continuous deadline pressure

  • Ability to identify and script automatable problems, perform work with efficiency in mind Required Qualifications:

  • BS or equivalent + 5 yrs related experience, or MS + 3 yrs experience

  • Hold active TS/SCI with Poly as defined by Clearance Requirements section

  • 6+ years of experience diagnosing/debugging faults in complex online services

  • Demonstrated ability to lead teams while performing on-shift individual contributor work

  • Must be open to shift work as 24/7 support is needed

# of Openings:

1

Scheduled Weekly Hours:

40

T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA VA Reston - Not Applicable (VAC037)

Additional Work Locations:

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

THINK NEXT. NOW.

CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.