Job Information
General Dynamics Information Technology Configuration Senior Manager in Springfield, Virginia
Req ID: RQ176294
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Job Family: Configuration
Skills:
Configuration Management (CM),People Management,ServiceNow Field Service Management
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Please take this opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.
Responsibilities:
Manages a globally dispersed team of change and configuration professionals.
Provides configuration change, and release management support to assigned projects.
Analyzes and processes complex engineering change requests (CRs) to determine the impact on the overall system.
Ensures configuration identification by reviewing design release documents for completeness, proper authorizations, and system updates.
Manage configuration management database (CMDB) audits and documents results.
Aids in the development of configuration and change management policies based on program requirements.
Identifies requirements and coordinates the development and implementation of computer-based configuration/data management systems and related support activities.
Provides guidance and training to managers, site leads, engineers, systems and network administrators regarding configuration and change management procedures.
Applies comprehensive knowledge of ITIL principles, methods, techniques and best practices to configuration management and change management.
Oversees the local Definitive Media Library and processes requests to change the authorized product list (APL).
Serves as local Subject Matter Expert (SME) for Change Management, Configuration and Release Management for supporting external requests, data calls, and Contract Deliverables (CDRL) reporting to the Program Office.
Provides guidance and attends and participates in weekly Technical and Configuration Advisory Board (TRB/CAB) meetings.
Monitors subcontractors and vendors to ensure that the applications of customer standards and requirements for the statement of work are properly implemented.
Participates in special projects as required.
Qualifications
Required Qualifications:
5+ years of Configuration Management / Change Management experience required.
5+ years of industry experience.
Must possess a Secret Security Clearance and be able to obtain and maintain a Top Secret/SCI Security Clearance.
BA/BS required.
Ideal candidate will have experience in:
Serving as local Subject Matter Expert (SME) for Change Management, Configuration Management, Baseline Configuration and the procurement process for supporting external requests, data calls, and Contract Deliverable (CDRL) reporting to the Program Office.
Processing service request and change request tickets using SCSM/ServiceNow or similar ticketing tool.
Develop and lead initiatives in Tableau, JIRA, ServiceNow, SCSM and other tools used to manage and control daily work and process improvement initiatives.
Preferred Qualifications:
ITIL V4 Foundation or possess equivalent higher certifications.
Experience supporting multinational customers preferred.
Additional specific certifications may be required, depending on job assignment.
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.
The likely salary range for this position is $116,979 - $125,005. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.